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Privacy Policy

At Twin Tails Cageless Grooming, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Statement explains how we collect, use, disclose, and protect the information we gather from visitors to our website and mobile app, including the information collected for making appointments. By using our website and mobile app, you consent to the terms outlined in this statement.

Collection of Personal Information:
We may collect personal information from you when you voluntarily provide it to us, such as when you fill out forms on our website, mobile app or contact us via email. The types of personal information we may collect include your name, email address, phone number, and any other information you choose to provide, including information necessary for making appointments, such as preferred dates and times, and pet details.

Use of Personal Information:
We may use the personal information you provide to respond to your inquiries, schedule and manage appointments, provide the services you request, improve our website and services, send you promotional materials or newsletters if you have opted to receive them, and for other legitimate business purposes related to our grooming services.

Disclosure of Personal Information:

We may disclose your personal information to third-party service providers who assist us in operating our website, managing appointments, and providing our services. These service providers are contractually obligated to maintain the confidentiality and security of your personal information and are prohibited from using it for any other purpose.

We may also disclose your personal information if required by law, in response to a valid legal process, to protect our rights or the rights of others, or as otherwise permitted or required by applicable law.

Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are placed on your device to store certain information. We may use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them). You have the option to disable cookies through your web browser settings. However, please note that disabling cookies may limit your access to certain features and functionalities of our website and mobile app.

Data Security:
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is entirely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Links to Third-Party Websites:
Our website may contain links to third-party websites that are not operated or controlled by Twin Tails Cageless Grooming. This Privacy Statement does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete that information.

Changes to this Privacy Statement:
We may update this Privacy Statement from time to time. The updated version will be posted on our website with the revised date. We encourage you to review this Privacy Statement periodically.

Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Statement or the handling of your personal information, including appointment-related information, please contact us at

By using our website and/or mobile app, you acknowledge that you have read and understood this Privacy Statement and agree to the collection, use, disclosure, and protection of your personal information, including appointment-related information, as described herein.

Updated July 6, 2023

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